The UPS Store

Reviews

• RM

  Ras McCurdie

  Sep 13, 2024
  1.0
  I was just in the store trying to figure out the right-sized boxes to ship my broken computer for an RMA. When I approached the counter, one of the girls there started laughing and looking at her coworkers for some reason. I asked what was funny, and she pointed to her colleague, saying, "We're not laughing." I replied that she was the only one laughing. She tried to stop, but then proceeded to bring me the wrong box while I was still trying to figure out what I needed. Another worker eventually helped me, but the customer service was still subpar. I really needed the supplies, so I bought something, although they couldn't help me figure out exactly what I needed. As a result, I may have bought the wrong-sized boxes. The young woman who was laughing wore a gold chain, which I believe had her name on it, and she was also wearing glasses. A gentleman came in shortly after me with a tracking question, and when he left, they seemed to laugh at him too. I'm trying not to take the laughter personally, but even if I wasn't the butt of the joke, it was terrible customer service. I will not be going back.
• RA

  Raz A

  Aug 9, 2023
  5.0
  I went in to get a document notarized. The young lady was so quick! $2 per signature. Got the job done! Thank you fyi TD bank offers free notary
• EL

  Elliott Lusby

  Jun 10, 2020
  2.0
  Insanely overpriced. Went to Crown Heights Shipping and it was a fifth of the price.