The UPS Store

Reseñas

• TT

  Tony

  Aug 15, 2026
  5.0
  Very helpful staff. They go above and beyond
• AF

  Audrey F

  Jul 25, 2026
  1.0
  They do not adhere to the hours of operation listed. They always close early. Today I went there at 12:30p, hours state they close at 1pm and the office was closed. This has happened more than once.
• RO

  Rusty Oxer

  Jul 25, 2026
  2.0
  Consistently closing early. Never adheres to the hours listed. Now have to drive another 30 minutes. Do not trust this place.
• JM

  Jaysha Monroe

  Apr 1, 2026
  5.0
  Today was our first time in this town and Ms. Cheryl was such a delite. While we waited our turn in line she helped each person selflessly and courtesly. We didnt know how to print from the phone and she explained it so clearly and professionally without making us feel silly for not knowing how to do it. The world definitely needs for cheryls! Would return 10 more times just because of her!
• CF

  christina Flory

  Apr 7, 2025
  1.0
  Today I went to the UPS Store in Brewster to ship a box. As I walked in—alongside about five other customers—the woman with long brown hair immediately shouted, “Is this Amazon?? Just use the machine.” No greeting, no offer to help—just that. I responded politely, “I don’t mind waiting. I’d rather have you scan it. I’m not sure if I did it right. It’s not Amazon, it’s Adidas.” She smirked at her coworker and said, “I don’t know why it matters. It gives you the same receipt.” Her attitude made me feel completely uncomfortable and unvalued as a customer. I reluctantly went over and used the machine. When I finished, the box didn’t fit in the bin provided, so I brought it up to her. Her only response: “It didn’t fit in the bin?” It honestly felt like the employees were doing everything they could to avoid offering actual customer service. Just pushing everyone toward the self-service machines. I try to support small-town businesses over big-box stores whenever I can, but in this case, I bet the customer service at Kohl’s or Whole Foods would have been much more respectful and helpful.