MB
Michael Bellotte
4 days ago
When I went into the subway to order I had originally asked for an Italian BMT and replaced the ham on some old lady behind the counter told me that they didn't have a replace button anymore and when I said that's fine, can you just make it a build your own sandwich? She told me that the only way I could get turkey on a sandwich was if I ordered a 6-in turkey sub Subway still makes build your own sandwiches. So what I asked for very well could have been done. She just didn't want to do it or didn't want to listen. I would not recommend coming to the subway.
BF
burzum filosofem
Aug 10, 2026
Very disappointing customer service. The employee was rude and had a bad attitude throughout the interaction. I understand everyone has a bad day, but customers should still be treated with basic courtesy and respect. Unfortunately, the service today was not a good experience.
I ordered a sandwich online and paid EXTRA for avocado, which wasn't on my sandwich. So I called in, the "manager" ana started yelling at me, telling me the employee has been there 3 years and doesn't ever make mistakes (which if she's human... everybody makes mistakes.) I double checked the whole sandwich even took it apart and told her why would I lie, And she said why would the employee lie..... I literally got screamed at OVER avocado THAT I PAID FOR....
I don't get why someone had to be so rude and so foul over a simple mistake.... whole time she's yelling at me, talking over me. Its really unprofessional and ugly. There was no reason to act that way over something so small. She could have easily refunded the extra money I paid or offered a side of avocado, Instead I got yelled at and called a liar..... Weird way to treat PAYING customers.... If you cant handle being in customer service or be a manager maybe you shouldn't be in this field. Sad.
I absolutely love subway and this is my go to spot but it's crazy they have only one person working here there should be 2 especially if it's to the point there are about 6 people are waiting. Staff are sweet but they shouldn't be stressing the staff out like this.
RC
Ruby Caldwell
May 11, 2026
The place was nice and cleaned to service was very disrespectful helpful and honest I would definitely go back