AB
Andrew Bennett
May 23, 2026
I placed a simple online order for two items and paid in full, selecting this location for in-store pickup. Before I had a chance to pick up my order, they sold one of the items I had already paid for to someone else. That should never happen with a confirmed, paid order.
When I came in to sort it out, the experience only got worse. Ramiro Alvarado Suarez and Rissian Aspurias couldn’t get their story straight, and the manager, accused us of not knowing which hotel we were in rather than addressing the problem. No apology, no solution, no effort to make it right.
Their only explanation was that their system is “so slow” they didn’t realize the item had already been sold and paid for. That’s not a customer’s problem to absorb. If your inventory system can’t reliably hold an item that’s been purchased, you shouldn’t be offering pickup at all.
Locals, save yourself the frustration and avoid this location. A paid order should mean the item is yours not still on the floor for the next person to walk off with.
This is the Flagship Boutique in Las Vegas. Go here first. Staff was amazing and they have a lot in inventory that you may not find in regular boutiques. Shout out to Andrea!
선물 구입 때문에 방문하게 되었는데 Mr. Oscar Ramirez씨가 정말 친절하게 도와 주셔서 좋은 선물을 살 수 있었습니다. 우리의 구입 목적을 듣고 좋은 상품들을 추천 해 주셨고, 상품 종류도 다양해서 마음에 드는 선물을 구입 할 수 있었습니다. 만약 베가스에서 구입 할 일이 다시 생긴다면 꼭 이분께 가고 싶네요.
ML
Michelle Lee
Apr 23, 2026
Biggest thanks to Mr. Paul and Alex! They are a dream team and Paul leads the team impeccably. I have been a lifetime Tiffany’s customer and because of them I love this place and brand even more. They truly saw us right before closing and still welcomed us with professionalism, handsome smiles, nice curly hair, the most pristine outfit. This store is so beyond lucky to have them!
Difficult to find and way overpriced for diminished quality over the years. They are living on brand name alone now. They also didn't have much stock. I wanted silver as a gift and they kept trying to sell me on yellow gold 🤮