The UPS Store

Reseñas

• SW

  S W

  1 day ago
  1.0
  You need to find friendlier employees that don't hate the job because the lady that helped me sure hated hers
• GC

  Geoffrey Compesi

  Aug 15, 2026
  5.0
  Easy and accessible store front with friendly staff.
• RP

  Robb Platt

  Aug 4, 2026
  5.0
  ⭐⭐⭐⭐⭐ Outstanding Customer Service from Kenya at The UPS Store #3246 Kenya provided one of the best customer service experiences I’ve had in a long time. From the moment I walked into The UPS Store #3246, she greeted me with a genuine smile, a positive attitude, and a willingness to help. She was friendly, professional, patient, and incredibly efficient. Even though the store was busy, she made me feel like I was her only customer. She explained everything clearly, handled my package quickly, and made the entire drop-off process simple and stress-free. What really stood out was her kindness and attention to detail. It’s rare to encounter someone who combines professionalism with such warmth and genuine care for customers. Employees like Kenya are the reason people choose to return to a local UPS Store instead of other shipping options. Kenya is a tremendous asset to The UPS Store, and I hope she receives the recognition she deserves. Please pass along my sincere appreciation to her and the management team. Outstanding service like this deserves to be celebrated. Thank you, Kenya, for making what could have been an ordinary errand into an exceptional customer experience! 🌟
• EE

  Elijah

  Jul 1, 2026
  1.0
  I visited the UPS location on 7500 W Lake Mead to get a document notarized. Upon arrival, I was greeted by an employee named Chase, who was polite and had me complete the standard signature process. After that, there was no further progress. I waited for some time while noticing normal operations continuing at the counter. I eventually asked whether the notary was available, and was informed that they were on lunch. I then asked how much longer the wait would be and was told “a couple minutes.” I requested more specific timing, and the employee checked again but returned with the same estimate. After waiting a few additional minutes without further updates, I decided to leave and go elsewhere. The main issue in my experience was the lack of clear communication upfront. If I had been informed initially that the notary was on lunch, I would have gone to a different location rather than waiting. While the staff member I interacted with was polite, better transparency about wait times would have significantly improved the experience.
• KJ

  K Jax

  Jun 22, 2026
  1.0
  Save yourself the time and go somewhere else Customer service is dry…they look at you like you’re supposed to be doing THEIR job! Don’t let me get on the pricing!!!! You’re better off at the post office or FedEx.