MG
Mirza Gonzalez
4 days ago
The food was fine, but the customer service was not. When my sister asked if she could choose her toppings because she was having trouble deciding on a menu option, the employee responded, “Yes, I guess,” with obvious annoyance. The tone was rude and unnecessary. Customer service is not only about taking orders; it’s also about treating people respectfully. Unfortunately, this experience left a negative impression.
JR
jesse robles
Jun 3, 2026
I felt this place was a wee bit pricey
LW
Loyalty Williams
May 23, 2026
I have never been in a subway where it’s so organize, clean and neat.They guy that helped me was so nice as well.. I will only come to this subway now that I know it’s here😀
TM
Tommy Mason
May 18, 2026
Placed my order online across a giant parking lot. By the time I drove about ⅛ of a mile to Subway, it was ready
EC
Ernest Cornejo
Apr 28, 2026
Disappointing Service: Poor Order Prioritization and Workflow
I have been a loyal patron of the Subway franchise for decades, but my recent experience at this location was one of the worst I’ve encountered. As someone who appreciates the brand, I feel it is my responsibility to bring this to the attention of management and fellow customers.
I placed an online order ahead of time to ensure a quick pickup. Upon arrival, I was greeted and asked to wait while the employee finished a customer's order. I used that moment to mention I had one small customization request that wasn't available on the app—a simple enough ask for a pre-ordered sandwich.
Instead of completing my order next, the employee completely skipped over me to attend to a walk-in customer who had just arrived. This completely defeats the purpose of ordering ahead. Digital orders should be prioritized or at least handled in the sequence they are received, not set aside for new walk-ins while the customer is standing right there waiting.
The incorrect order priorities and lack of professional workflow made what should have been a convenient experience a major waste of time. I hope management reviews their training regarding online order fulfillment and customer service.