08/16/26 The girl who was working after midnight was so rude. You could tell she was mad that we came in to order. She had an attitude when I was ordering. She obviously needs more training. I asked for a Sub Club, which has specific deli meats. She continuously asked me what meat I want. Basically saying, that the sandwich only came with one meat. We had to repeatedly ask her why, when it shows 3 meats included. We told her we wanted the bread toasted. She asked us 3x if we wanted our bread toasted.
AR
Alejandro Romero
Aug 3, 2026
I walked into this Subway after getting off work to grab something to eat. Unfortunately, the customer service was extremely disappointing.
The Cuban woman working behind the counter and another younger employee repeatedly said “no” while laughing and talking among themselves, acting as if we didn’t even exist. Instead of acknowledging waiting customers or offering assistance, they continued their conversation and eventually walked to the back, completely ignoring us.
If the woman is the owner or manager, her attitude toward customers is especially concerning. Customer service should be a priority, and based on the number of similar complaints, it’s clear this issue has not been addressed. Subway should consider providing additional customer service training to this location’s staff.
After standing there without being acknowledged or helped, we decided to leave and went next door to Roberto’s instead, where we were actually welcomed and served.
KK
Karisma King
Aug 2, 2026
Walked inside August second. The girl went into the back and hid from us. When we realized she wasn’t coming back we had to leave.
JH
Janey Herrera
Jul 18, 2026
Ordered a 6 inch turkey by itself; no sides, no drink, and was charged $11 and some change. I walked over to the Bojangles next-door and got a whole meal with a drink, fries and a sandwich for $8 dollars. There are about seven food places in this little shopping center. Why would anybody go to Subway and pay that much for a 6 inch sandwich ? Ridiculous
This location has gone downhill and needs new management. I used to enjoy coming here, but after today's experience, I will never return unless major changes are made.
I came in to order the tuna special and noticed a dead fly on the cucumbers from my side of the glass. I pointed it out to the employee. Because she did not speak English, another customer had to translate for us. I was simply trying to let her know that the contaminated cucumbers needed to be removed so they wouldn't be served to anyone else.
Instead, she picked up the fly along with the cucumbers and placed them directly onto my sandwich. I immediately told her I no longer wanted it. Rather than apologizing or addressing the situation professionally, she became argumentative and even called me "crazy." That level of customer service is completely unacceptable, especially after what I had just witnessed.
To make matters worse, there were homeless individuals lingering inside the restaurant, creating an uncomfortable atmosphere for customers.
Between the serious food safety concerns, the unprofessional behavior, the language barrier that prevented effective communication, and the overall condition of the restaurant, I cannot recommend this location. Management needs to take food safety, employee training, and customer service much more seriously. Until then, I will not be returning.