19 years with Allstate, when Fred Ledford retired, it went downhill, I’ve never been treated as rudely as I have by the Dwain Frazier agency, the pricing increase was just way too much, I was knowingly overcharged on my policy and they knew it and told me they would correct it after nine months they did nothing ,Progressive was a third of what they were, after I changed to Progressive they still continued to charge me for insurance, the most disappointing thing I’ve ever experienced