Leslie was very helpful. Thank you for your assistance with the shipping
The guy there charged me a service fee of $16.86 to paper copy 2 IDs. They offered to help do it for me since it’s my first time I wasn’t familiar with how to do it. They definitely take advantage on that. I wish they at least recommended me to try to do it myself and they can step in to help if I had questions, but they made it seem like their ID copy machine was different then what I could’ve done myself. Definitely could’ve paid $5 instead of paying total of $18.27 for everything but I didn’t want to argue. Just learn from my mistake and DON’T accept their offer of them “helping you” or doing it for you when it takes them less than 2 minutes to print but charging you a HIGH labor fee.
HR
Huanting Ruan
Jul 29, 2026
Excellent experience! We had several very heavy boxes to drop off, and before we even made it inside, one of the employees noticed us struggling and came outside to help. That level of customer service was truly appreciated.
The drop-off process was quick, easy, and hassle-free, and everyone on the team was incredibly friendly and welcoming. They made what could have been a stressful trip so much easier. Highly recommend this FedEx location for their outstanding service!
LV
Lotus Valentine
Jul 23, 2026
Ron and Rey were so helpful and kind! They brought such great energy to my morning and made the whole experience easy. They even took the time to rewrap my package for extra safety, which I really appreciated. Excellent customer service from start to finish this is definitely my go-to FedEx location!
JD
javi dooney
Jul 21, 2026
By far the worst place in the entire city. I went there because I needed to print some documents, but I had to scan them in high resolution first. I tried using the printers myself but couldn't get it to work. I saw the staff were busy, so once they were free, I approached a young woman—who happened to be pregnant (I don't know her name, but anyway)—and asked if she could help me scan and print them. She told me that even though the machines are inside the store, they don't handle that sort of thing; she said I had to try it on my own because she couldn't help me. That was a completely absurd response. I have over 34 million views on my profile, and I tell every single person who sees it: if you want to see just how incompetent they are, go there when you need to make a copy of something—you'll find out for yourself. The customer service was 100% regrettable.