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Kellie Szymanski
Feb 5, 2024
I cannot say enough great things about the FedEx within the Cosmopolitan Las Vegas hotel. Nick Ley, the assistant manager, was instrumental in helping me make arrangements for a freight delivery for a large event at the Marquee. There were a lot of logistics, moving parts and complications, but he was always friendly and willing to work with me to find a way to make things happen. Nick is professional, experienced, kind and helpful. I couldn't have pulled off this event without him or the staff at FedEx Cosmo LV!
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Chandlar Letherman
Mar 16, 2022
I used FedEx at The Cosmo to ship and print items for a trade show. As I was preparing to ship, picking up and coordinating last minute printing the team here went above and beyond to make sure everything was flawless. Dana won my trust by coordinating three last minute, detailed print jobs. She called me to confirm details, talk through alternative solutions and even to give me a heads up when my printing was going to be done just 15 minutes beyond my requested delivery time. This office may have the best customer service in Vegas!
Stayed at Cosmo called the hotel to inquire about getting my meds overnighted they gave me the info to have it shipped but neglected to tell me the office is closed on the weekends, did not alert me on Friday the package was there, so... now it’s Monday and I’m waiting to hear from a team member with another quote to get my medication overnighted home. Do NOT use their service!
What a racket, if you bring in a box all set to go with the label and everything they charge you a $10 handling/convenience fee for you to hand them a box which you already paid them to ship.