Melissa was very kind & helpful. She is also very knowledgeable. It would be nice if your stores felt more welcoming. They are quite sterile with no places to sit when you are waiting. At least have some chairs out, especially for those of us who are physically challenged. The stores get crowded & busy & standing for all that time is difficult. Also, your stores never smell good & they are stuffy. If the atmosphere was more pleasant, people wouldn't dread coming in.
Finally, as a Cricket customer for SO many years, I find it hard to believe that there are no deals, other than ridiculous ones, like changing my phone number, to help with my plan or a purchase of a new phone. I was disappointed in what you had to offer, especially to a long time customer.
Melissa is the only reason that I went back tĥĥĥǰǰ by that store.