The UPS Store

Reseñas

• SP

  Sandra Patterson

  Jul 30, 2026
  1.0
  I visited the UPS Store today, and it appeared that the young employee helping me was new—possibly his first day. He was polite and trying his best, but he clearly hadn’t received enough training to handle customers on his own. Another employee stood nearby but didn’t step in to assist, even though he was obviously struggling. Eventually, the manager came over and helped him, but by then I had been waiting quite a while. My frustration isn’t with the new employee. I actually felt bad for him. He should have been given more training before being left to work independently, or at least had someone beside him to guide him through the process until he became more confident. Setting new employees up for success benefits both them and the customers.
• SM

  Sam Moore

  Jul 24, 2026
  1.0
  I went into this UPS Store today just to drop off an Amazon return, and the experience was very unprofessional. There were two younger employees working, both with dark brunette/black hair, and when I came in they were laughing, giggling, and goofing around with each other. It honestly felt like they were more interested in playing around than acting professionally while customers were in the store. I’ve been to this location multiple times before and have never had an experience like this. I understand having fun with your coworkers, but there’s a time and place for it, and when you’re working and dealing with customers, there should still be a certain level of professionalism. The whole interaction just gave me a very different impression of this location than I’ve had in the past.
• AA

  Andrew

  Apr 2, 2026
  5.0
  Great experience every time I visit our neighborhood UPS STORE in Anthems / Seven Hills, located next to VONS in Anthem Village Center ( 2505 Anthem Village Dr E, Henderson, NV 89052 ). Eric and Nadia consistently deliver outstanding service across the board—from printing and copy services to efficient and reliable mail processing. Today (4/2/26), Nadia went above and beyond with my Cool JAZZ YouTube Channel badges—handling the printing and laminating with exceptional attention to detail and care. The final result looked fantastic, and the turnaround was seamless. It’s rare to find this level of consistency, professionalism, and genuine customer care. I highly recommend this UPS STORE location to anyone in the area, and I’ll definitely be returning for future projects. Thank you, Eric and Nadia, for your continued hard work and excellent service! — Andrew Juras
• LD

  Leemarie DiPentino

  Mar 23, 2026
  1.0
  I don't usually write negative reviews but in this case, I am extremely disappointed. December 9th, my husband and I were in the process of moving from Henderson,Nv to Texas and shipped out over 10 packages to our new location, all made it except for 1 package and to this day the tracking number still show label was created but not arrived to UPS. Which is false because it was created in the store with the package to ship. My husband called this location several times with no help and was blown off when we physically went to talk to them in person. When we finally made a claim the email we got back was it was already shipped and they can't do anything about it. Not only did my package get lost it was the most expensive to ship out of all the packages, well over $400.00. Again, I am just highly disappointed with this location as well as UPS as a whole. This is the tracking #, if it can be located, it would be great appreciated. 1Z672VF30333641125 Update: I've sent two separate emails to the provider email and have not received any resolution.
• AA

  AJ johnson (AJ)

  Mar 19, 2026
  5.0
  I called this ups store and Nadia answered my call with kindness and was super patient with me too! shes amazing 5 fricking stars🤩