Certified by Cricket Wireless Authorized Retailer • Jun 14, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
3.6
140 reviews
5 stars
78
4 stars
10
3 stars
9
2 stars
6
1 star
37
KL
Kelli Luna
Jan 20, 2026
1.0
The store in Roswell, New Mexico literally doesnt even deserve one star. The straight up RUDEST "customer service" reps. So rude, so disrespectful, so UNhelpful, it's honestly embarrassing...
DL
Dannyjo Longoria
Apr 4, 2022
2.0
I've had cricket for a couple years now and I used to have it before then I switched to straight talk and then I switched back because I thought it was going to be better than straight talk with all the upgrades but it's basically the same the only thing is if you pay online through the my cricket app you don't get the $5 fee but how are you supposed to do that when you keep getting a notification saying that cricket is not available and to call
JD
John Darby
Aug 8, 2020
4.0
Prompt service, sometimes. Friendly service? Depends on whom is helping you.
RR
Reyes Reyes
Feb 18, 2018
1.0
It takes forever for costumer service I've been in line for over and hour, they need more staff, and even after its your turn, takes more time because the computers are always slow or the system is acting up on them
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