First of all the drive through hasn't worked since I've lived in Las Cruces. The few people that served me were rude. One time i went in and the guy working told me it was online orders only and he couldn't serve me i called him out on it and he then said he would serve me but i refused and walked out
Today they had no provolone cheese and no cookies the person working said its not his responsibility to make cookies and blamed the morning shift . This is the worst Subway I've ever seen. Everytime I have gone in I've had an issue.
EL
Eric Lucero
Sep 15, 2026
Horrible, horrible customer service. I knew better but I still took a chance. Other Subway stores have warned me about the disgusting customer service at this location. I won't visit this location again. 🫤
HS
Hayden Streitberger
Aug 29, 2026
You have one job, I was surprised you got all my toppings correct but how can you forget to TOAST the sandwich. It almost seems intentional it’s so stupid. Store is closed now and I got through half of one of them before I realized because I was so hungry from being on the road all day. I look forward to this one meal and it’s ruined, my money WASTED and no way to seek a refund. I forgot to literally unroll my whole sandwich out of the bag and check to see if it was toasted before leaving, my bad. What a joke.
SL
Sharon Lahey
Aug 28, 2026
Surly and unfriendly workers on a Friday afternoon. Asked questions for the order so quickly that I had to keep asking them to repeat and then cut me off as I replied. Firehouse is much better.
Rude sandwich maker. She spoke to me in an extremely robotic and dismissive manner, as if she genuinely didn't want to be there. When I didn't respond immediately, she raised her voice at me, which was completely unnecessary.
Customer service should at least involve basic courtesy and professionalism, in which she tended to lack a lot of.
Unfortunately, the entire interaction felt passive-aggressive and weird!. Definitely not the kind of experience you expect when simply trying to order a sandwich.