Worker up front somehow gave away my mobile order when I placed it. Now have to refund my order. Don’t mobile order or else he might just give it away.
CC
Crystal
Apr 6, 2026
1.0
I wanted to share feedback regarding my recent visit. The customer service was disappointing. I ordered a sub and requested five toppings (spinach, cucumber, pickles, jalpenos, and banana peppers.) When I asked for the fifth topping, I was told that they only allow three toppings on a sandwich and that he would “do me a favor” by adding the fifth. I was also told that other Subway locations would have refused because th policy is only 3 toppings. but I have ordered the same way at other locations before and have never had this issue. I understand that stores may have policies, but the way this was communicated came across as unprofessional and made me feel uncomfortable as a customer. I hope this feedback can be used to improve customer service and ensure policies are communicated more politely in the future.
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Certificado el 16 de agosto de 2026Yext Knowledge Graph
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