Extremely frustrating experience, especially because this has happened more than once with mobile orders at this location.
We ordered two sandwiches: a footlong ham and cheese and a 6-inch tuna. Somehow, we received a footlong tuna and a 6-inch ham and cheese—and to make matters worse, neither sandwich was even made correctly according to the order.
I genuinely don’t understand how this keeps happening. With a mobile order, every sandwich, size, ingredient, and customization is literally written out in front of you. There was no pressure from customers standing there waiting for the sandwiches to be made, yet they still managed to switch the sizes AND make both sandwiches incorrectly.
We’ve ordered from this location several times, and mobile orders have been messed up repeatedly. At this point, it’s not a one-time mistake—it’s a pattern. If you offer mobile ordering, your employees should be able to follow the order that is clearly displayed in front of them.
To top it all off, we tried calling the store to let them know about the problem and no one will even answer the phone.
It shouldn’t be this difficult to get two sandwiches made according to an order that is literally written out step-by-step. Completely ridiculous and incredibly disappointing.
I ordered online. My order was slated to be picked up at 12:04 PM I waited at the window until 12:14PM. The two employees inside did not even look my way. Knowing they were extremely busy I waited. I was obvious to see out the window. I knocked on the window after 10 minutes to get attention. Then I slid the window open said sir. no answer 2 times. Then I honked my horn. the employee came to the window said what do you want. I said I've been sitting here for 10 minutes. He said I'll put you down for 30. I said excuse me what did you say. He repeated it. Then asked my name handed me my bags out the window slamming them into the glass. and closed the window. No drinks and no chips. I knew the past owners and feel bad for the new ones. If he was my employee he'd be gone today!
I didn't know Subway, or any fast food lobby for that matter, could be this clean! Also, this location has the friendliest And most efficient service I've ever experienced. I didn't even know both could be possible! The 2 young gentleman working earlier this evening are the best, hands down, and deserve to be recognized. Thanks Subway!💚
OL
Orlando Lee
Jun 10, 2026
We ate lunch here. One of my coworkers found a dead moth in his sandwich. We basically very little. Should have asked for a refund and left
MR
Miguel Ramirez
Apr 18, 2026
Sandwich was missing toppings I asked for but a nice and clean subway