I have had Allstate Insurance for over 29 years. I have been always impressed by the degree of professionality of Allstate team members. For the past few years, I have the pleasure dealing with Mr. Sullivan and his great team and I have always received the best services that they can offer.
Most recently, I have dealt with two exceptional women that work with Sullivan Financial Group, Ms. Savannah Pratte and Ms. Kayla Harvey. Both Savannah and Kayla were very helpful, professional, responsive and did their best to put me on the right track to save significant amount of money on my yearly car and home insurance Premium. I highly recommend Sullivan Financial Group team to other customers. You will be very impressed....
LD
Louise Mac Donald
Mar 25, 2026
Doris was so helpful and pleasant. She greeted me and waited on me right away. Doris completed my transaction very quickly
CR
Casey Roman
Mar 23, 2026
Kayla helped me with my policy, she was great, answered any questions i had and was very professional.
SM
Shelley Melito
Mar 20, 2026
Stephen Sullivan was very informative and helpful when providing me with an insurance plan. He is always accessible and available for all my questions.
RR
Ronald Rizzo
Dec 29, 2025
I had homeowner’s and auto insurance policies with Hanover Insurance through Sullivan Financial Group in Mahopac, NY. Unfortunately, my experience with this agency was extremely troubling.
My auto insurance policy was canceled without my authorization.
What makes this especially concerning is that I contacted this agency specifically to prevent this from happening. I explained that my former fiancée (who was a friend of an agent there also a named insured) was attempting to cancel the policy without my consent. I was explicitly told by the agency that my policy was safe and would not be canceled, and I set up automatic payments during that call. They were fully aware that I intended to keep continuous coverage.
Despite these assurances, the policy was still canceled.
When I contacted the agency again for an explanation, I spoke with the office manager, Edie, who hung up on me while I was trying to resolve the issue.
This situation exposed me to serious risk through no fault of my own. The lack of communication, failure to follow through on assurances, unprofessional, and unethical conduct left me with no confidence in this agency.
I would strongly caution others to carefully monitor their policies and communications if working with Sullivan Financial Group. Stay far away from Sullivan Financial group in Mahopac NY. They keep deleting my review however they can’t delete their unethical means with how they do business.