HR
Harsh Raythattha
Aug 26, 2024
I love the food, it's typical subway, but for some reason the customer service here is abysmal. I went at 12:30 on a Monday. Hours of operation on the sign on the door said 8AM to 9PM hours. The door was locked. I could see an employee in there but he paid no mind. So I tried calling. The phone rang once and then it ended, as if someone picked up and manually hung up the phone. Like are you kidding me? If the owner is reading this, please get on your staff. Your business is losing money because your employees refuse to see customers.
TR
Tahsin Rouf
Nov 21, 2023
Service is terrible in this location. Walked in at 2:00 PM on Saturday to grab lunch and the guy told me the shop is closed, come back in an hour. He is on lunch break! What restaurant or fast food joint closes down during lunch hours!? In another day walked in around 8:45 pm and the guy told me they are closed. However on the door it says open till 9:00 PM.
SG
Sahaja Gannu
Jul 18, 2019
Worst experience, worst service, worst people
After coming to this Subway location, I decided I would never return because the incredibly disrespectful way the manager treated me and my family. While placing orders for our 4 sandwiches, I was interrupted while beginning to choose my ingredients, and the individual behind us was asked to begin ordering. I respectfully told manager that my family was all together, however, he very rudely continued to receive the other customers order. At this point, I felt it was important to explain how wrong it was to take orders out of line, and asked what the reasoning behind this was. In response to this, the manager began speaking about how I was having a “bad day” and was trying to “bring others down”. As a person who operates on logic, I still cannot understand the reasoning for this terrible customer service, and I happily took my business to a nearby restaurant. Especially as a large chain, I feel customer service should be a priority, and I was shocked at the disrespectful reaction I received today, will not be returning! (July 2nd, 2019 @2:00pm)