The UPS Store

Reseñas

• KP

  Kristen Powell

  3 days ago
  1.0
  I shipped with them back at the end of July. So the contents of my package (glasses that I needed to return) were opened up and emptied out at an ups location on the way to its final destination. I called UPS customer service and was told to file a claim at the store level. I filed the claim and waited for a while. I was given a claim number which gives me no ability to track without additional information that only the store has. I come back to figure out what’s going on and no one can track this claim, I’m given a managers number and I’m told that he will help me… he never gave me a response. As a manager, this would never happen at my company. I went to the store today and every question I had was met with “I don’t know”, “we can’t do that”, they can’t track when the check was sent out, which ups store opened my package, nothing. I ask who I can speak to about the unwillingness to help, who I can speak to about manager Dan’s answers and how he stated there’s no one above him that I can “complain to” because I only bought $100 of insurance. That wasn’t even the issue, I told him I want to find out why my items were stolen from a tightly sealed box in another location and he keeps reducing it to me wanting to complain about the amount of the check. He was not helpful at all and everyone there has lazy thinking and they will NOT take initiative to get answers for you. This location is the worst. I want someone to steal their items and see how they feel about it.
• JM

  joyce mitchell

  6 days ago
  5.0
  I got the best treatment at the UPS Store in Sicklerville! I always get in and out quickly, as the employees are really good, but this evening I was flustered trying to return some packages to Temu and TIM WAS SO KNOWLEDGEABLE AND PATIENT! Kudos, Tim, on a job well done!!!
• GM

  giovanni Mangini

  Sep 16, 2026
  1.0
  Horrible experience everytime I go here. Went to stop a package that I shipped 15 mins after shipping it and was told " we wont be able to refund you your money either way. As the other assocaite went back to retrieve package and then was told it was already shipped out which I believe is a load of sh*t. Anything to not have to refund my money. Other then this incident, everytime I went in to ship, the associate has always told me an astronomical amount to ship and when question, told " oh thats the over night shipping or thats 2 day shipping. Believe they are up to no good. I have gone to other ups stores and shipping is completely different in cost, not sure if its based on the area but even online when information was put in, it was estimated to be around 70 ish dollars but for some reason, in store, they double the price. I understand what an estimate is but an estimate of 70 dollars doesnt mean double is even within an estimated amount. Be aware
• QJ

  Quentin Jackson

  Sep 7, 2026
  5.0
  I moved away from the area in July, but I still come back here because I really enjoy the nice environment. I love the new renovation—it looks so beautiful and fresh! Aashka and Mike are also such wonderful store clerks. They’re always friendly and helpful, which makes the experience even better.
• AA

  Adam

  Sep 1, 2026
  1.0
  Very bad experience. I came here specifically to get a document notarized for school. Before I printed the document, they told me they could do the notary. I waited more than 20 minutes and paid $2.50 to print one black-and-white page. After I paid and printed it, they suddenly told me they couldn’t notarize it. If they couldn’t do the notary, they should have told me from the beginning instead of having me waste my time and money. Very unprofessional and disappointing. I will not come back to this location