JG
Jennifer Grimaldi
Apr 26, 2026
This Fendi Shop never disappoints! Always treated with the highest regard very courteous, friendly & professional customer service. I took my Fendi handbag in for repair it was fixed perfectly in a timely manner. It is such a delight to visit this establishment. Sparkling water & chocolates were deliciously refreshing. Thank you all kindly again hope to be back sooner than later…
Very nasty manager.
CC
chauncey58nyc
Jan 2, 2026
I purchased a pair of Flow sneakers for nearly $1200.00 . The second time I wore the sneakers the zipper on one came apart, I had purchased them a month before.
Upon trying to exchange them for a new pair, I was informed that I could not and that they could only be repaired. I asked to speak to a manager .
I was introduced to LILLIAN. She also informed me that they could only be repaired with a laugh with her response. I told her that I did not appreciate being laughed at as I was a customer.
Having been a long time Fendi customer, I will think twice before ever purchasing another Fendi product due to the unprofessional and condescending attitude of LILLIAN!
MB
Melissa Benimeo
Dec 27, 2025
Cannot say enough wonderful things about the Fendi @ Short Hills. Everyone there is always extremely welcoming, friendly, and helpful. I agonize over decisions and never once have I felt pressured to make a purchase. Ask for Alex, he’s an amazing human!
BO
Beth O'Brien
Jan 4, 2020
The worker was so nice. it was great store. She was showing us everything it was amazing recommended it