Paid $600 for them to ship my TV to my new home. They promised to secure it very well so it gets to its destination without a scratch.
They tightly wrapped styrofoam pads to the screen. The screen was completely destroyed in transit.
Thanks a lot.
Just brought my laptop in, had no packaging, they handled everything! About $28
SS
steven suggs
Jul 1, 2026
Javier and Lesley are the best... knowledgeable and know their job... excellent customer service... highly recommend!
CW
Cedric Warren
Jun 23, 2026
I was in and out. No issues.
TH
Traci Hasley-Dube
May 26, 2026
My mother had a very disappointing experience at the Roseland, NJ FedEx location on the morning of Tuesday, 5/26 picking up a pre-paid order for me. The customer service was poor, and there was little to no communication from the employee on duty even when spoken to directly. The overall interaction felt dismissive and unprofessional.
Customer service should include basic acknowledgment and clear communication, and unfortunately, that was completely lacking during her visit. Saying hello, thank you for your business and goodbye should not be a strain.
Management should invest more time in properly training employees on professionalism and customer interaction.
Due to this experience, we will no longer be visiting this location because why waste our money on people who don’t care.