Tiffany & Co.

Reseñas

• MB

  Mohamad Bayad

  Aug 4, 2026
  1.0
  Very disappointed with my recent experience with Tiffany & Co. I sent my bracelet to Tiffany for repair, expecting the level of care and service that comes with a luxury brand. When the package arrived, the box was completely wet and damaged. The Tiffany cloth pouch that contained my bracelet was also wet and had a very unpleasant smell. Receiving a luxury item back in this condition was extremely disappointing. I contacted Tiffany customer service expecting understanding and a solution. I was offered to send the bracelet back for another polish, but that would require another week or two, which is very inconvenient after already waiting for the repair process. What disappointed me even more was the lack of empathy and the way my concerns were handled by “Mia”. For a brand like Tiffany, the experience should not end once the repair is completed. The packaging, presentation, and customer service are all part of what customers pay for. I expected much better care and attention from such a prestigious company. I have attached pictures of the damaged packaging so others can see the condition in which my item was returned.
• MM

  Michael McGuirk

  Dec 25, 2022
  5.0
  Very helpful staff. Got us exactly what we were looking for and more.
• HK

  Hannah Kim

  Aug 26, 2022
  1.0
  They dont welcome you unless you are buying things in couple mins