The UPS Store

Reviews

• CJ

  Claudette Jackson

  Apr 27, 2026
  5.0
  They help me right away Great Job
• AD

  Andre DiMino

  Apr 13, 2026
  5.0
  Very courteous and great service. The people at this store are GREAT!
• FG

  Francesca Gomes

  Mar 15, 2026
  5.0
  I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.
• SY

  Soo Yhu

  Feb 10, 2026
  5.0
  Staff has always been friendly and courteous with return shipments and all other transactions.
• JM

  Jeff McLaughlin

  Nov 13, 2024
  5.0
  I met Max. He was very helpful, intelligent, personable and went the extra yard to help me fill out the correct label. The first customer service person I spoke with all week that actually knew what they were doing! He is now my go-to-guy at UPS. Max deserves a raise!