Advance Auto Parts

Reseñas

• LR

  Lucy R.

  May 20, 2026
  5.0
  I must say I walked in there frustrated that I bought the wrong item for my car and praying they had it seeing that alot of things were out of stock I got not only the correct item but so happened the general manger explained to me detail by detail for the product I needed and explained to me if I do have to replace parts and labor if the product does not work. He was eager to help me, educate me and even suggested to come back if he needed anything else. You do not find customer service like this anymore. I really hope he gets to train anyone new who comes in and that his heart never leaves due to sometimes work becoming alot. I recommend you visit this location and ask for Jorge. Thank you friend!
• GG

  Gregg

  May 15, 2026
  5.0
  You need- they got it. Fast service, smart behind the counter
• GS

  Gio Sforza

  Apr 2, 2026
  5.0
  George and Anibal we’re extremely helpful and knowledgeable anyone looking for parts and help I suggest them two they are great
• BB

  Blanca

  Mar 24, 2026
  5.0
  Deandre is a valuable team member to this Advance Auto Parts! Super knowledgeable and helped me by physically checking out a car part to verify it was the correct one before purchasing. Thank you AAP North Bergen!
• JS

  Jordi Enric Sannella

  Feb 10, 2026
  1.0
  I had an extremely bad experience at this Advance Auto Parts location because of an employee named Jorge. During our interaction, he called me “mentiroso,” which means liar, even after I clearly showed him the transaction on my card proving the purchase. He simply could not locate it in the system and instead of helping, he became rude and accusatory. On top of that, he blamed me for having the wrong battery for my vehicle and implied that I was being cheap. despite the fact that the battery was recommended and sold to me by one of their own team members as the correct fit for my car in the same store! I am not an auto parts expert, which is exactly why I rely on employees to give accurate recommendations. Between the insults, the disrespectful tone, and the lack of accountability, this was one of the worst customer service experiences I’ve had. Staff should be professional, knowledgeable, and willing to help customers, not talk down to them or make accusations. I will seriously think twice before returning to this location, and I hope management addresses this behavior immediately.