Cricket Wireless Authorized Retailer

Reseñas

• AA

  Angel

  Mar 16, 2026
  1.0
  This review isn’t specifically about this location. It’s more about the Cricket Wireless over the phone customer service itself. I am writing this review because on March 1, 2026 I paid the bill for my parents $30 5gb flip phone plan several days before the payment was due. The day the payment was due the phone had no service. After calling customer service I was told the plan was now $35. Oh but now it’s 10gb. I decided to not renew the service and asked for a refund. Was told the $30 would be refunded. A week passed by and no return to the account. Called customer service again which by the way is absolutely terrible because it’s difficult to get to a live agent. I was told the $30 would not be refunded because their terms even though it was a prepayment and the phone was cut off before any service for the next month because their rate went up so the next month wasn’t fully paid. I write this review because I feel Cricket wireless just stole $30 from my parents and the agent didn’t seem to care when I told her that. Just kept saying the money can’t be refunded. I’m glad I decided to get my parents another phone from a superior provider not Cricket Wireless. $35 for 10gb is robbery. Especially since my parents don’t use data and now they’ve been robbed for $30. Never again. If I could give zero stars I would. I don’t like writing negative reviews but this was called for.
• PS

  Pirchei Shoshanim

  Feb 11, 2026
  5.0
  Sharon was nothing short of magnificent..she spent 3 hours with such incredible 😲 patients
• AR

  Antoinette Robinson

  Jan 5, 2026
  5.0
  Very polite! Good experience
• LC

  Liang Chou

  Dec 31, 2025
  5.0
  Knowledgeable, friendly, and helpful. She should be rewarded.
• SP

  Salatiel Bacilio Perez

  Dec 29, 2025
  1.0
  Me gustaría que pusieran un trabajador que able español yo boy abeses Pero me cuesta para estar ablando con ellos no entienden español por favor pongan alguien que able español