Cricket Wireless Authorized Retailer

Reseñas

• AA

  Angel

  Mar 16, 2026
  1.0
  This review isn’t specifically about this location. It’s more about the Cricket Wireless over the phone customer service itself. I am writing this review because on March 1, 2026 I paid the bill for my parents $30 5gb flip phone plan several days before the payment was due. The day the payment was due the phone had no service. After calling customer service I was told the plan was now $35. Oh but now it’s 10gb. I decided to not renew the service and asked for a refund. Was told the $30 would be refunded. A week passed by and no return to the account. Called customer service again which by the way is absolutely terrible because it’s difficult to get to a live agent. I was told the $30 would not be refunded because their terms even though it was a prepayment and the phone was cut off before any service for the next month because their rate went up so the next month wasn’t fully paid. I write this review because I feel Cricket wireless just stole $30 from my parents and the agent didn’t seem to care when I told her that. Just kept saying the money can’t be refunded. I’m glad I decided to get my parents another phone from a superior provider not Cricket Wireless. $35 for 10gb is robbery. Especially since my parents don’t use data and now they’ve been robbed for $30. Never again. If I could give zero stars I would. I don’t like writing negative reviews but this was called for.
• RM

  Rudy Mejias

  Aug 3, 2022
  5.0
  Impressive in person customer service, would recommend this store/service to friends.
• RF

  Richie F.

  Feb 9, 2022
  5.0
  Had a stupid problem with my new cell and the associate was cool,calm,and explained everything as he fixed it.
• MM

  Mike Merino

  Feb 7, 2022
  5.0
  Bueno