The UPS Store

Reviews

• RH

  RyanSara Hunter

  May 23, 2026
  1.0
  0/10 - Customer service is dead. When I had a package even arrive to its destination empty, I was hoping it was an accident. Now today I gave in packed return and the two young ladies running the desk tried to give me a hard time about it. Literally any other location will take your return and even maybe let you use a shred of tape as a courtesy. Both employees came into their shifts this morning looking to argue and I’m not entertaining that kind of behavior. I am hoping my return gets to its destination appropriately. I recommend going to literally any other business.
• PI

  PS Staten Island

  May 11, 2026
  5.0
  Always a good experience, the employees are always very helpful and attentive, the owner Vincent always ensures all my needs are met and all my packages are always available for pickup without delay. I recommend this store as others do get overcrowded however at this location they always have employees at all counters ensuring you are in out quick and easy. Great location, staff and a value to this area. Keep it up guys!
• SS

  Stephanie Stergios-Cano

  May 7, 2026
  5.0
  Very professional! Thank you :)
• AS

  Amanda Schulmann

  Apr 27, 2026
  5.0
  Love this location! All the employees have been so helpful and nice. They actually want to make the process of shipping easy for the customer. So refreshing!
• NN

  Nicole

  Apr 26, 2026
  5.0
  Best UPS store in Monmouth county, the owner is extremely helpful and always helps me package my paintings and fragile frames for shipping. All the girls that work there are extremely friendly and fast when I do returns. Store is organized and clean, prices are a lot cheaper compared to other UPS stores in other states. Love their professionalism and work ethic.