EF
Emily Feltes
Aug 11, 2026
We ordered our food and sat there and waited for thirty minutes for one combo order while 8 employees stood there and talked the entire time. There was nobody else in the store even waiting for food… Took forever and when we finally said something they handed us our food that had been done and they never let us know. Very unprofessional, didn’t even apologize.
Love the boneless wings
LC
Lilly Crawfish
Jul 16, 2026
I ordered through doordash a large cheese fry. I opened my box and it looks like a handful was thrown in there. Definitely not a large, its not even the size of a regular.
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Esteban Gonzalez
Jun 26, 2026
I came into wingstop yesterday girl was very sweet😍 at counter and food came out suprisingly fast. Cooks were great Will return again . Fries were amazing
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วรันธร หาญเวช
Jun 15, 2026
Absolutely terrible experience at Wingstop.
I placed my order at 7:01 PM and waited 30–40 minutes while people who ordered after me received their food. Apparently my order never made it into the system, but instead of explaining the problem, staff simply told me to get a refund. No apology. No communication. No attempt to fix the situation.
I reordered, and somehow the same problem happened again. After another 20 minutes of waiting and repeatedly asking for updates, I finally received cold, stale fries and four brownies as compensation.
Mistakes happen. Ignoring customers, failing to communicate, and showing zero accountability is unacceptable. The manager knew there was an issue and did nothing to resolve it. This was by far one of the worst customer service experiences I've ever had.
Thanks for the four brownies. Unfortunately, they don't make up for over an hour of wasted time and terrible customer service.