FedEx Office Print & Ship Center

Reseñas

• CC

  CYP

  Aug 7, 2026
  1.0
  Terrible service by an older black female employee. Told me several times that she would be with me, then told me I had to go to a different section and she would lead me through self service, told me I had to have my items packaged when my return instructions specifically told me I did not, THEN helped a gentleman who came in much after me first. A younger black man in the meantime said he could help me (at the original place I was first waiting!) and was able to finish what was needed in less than a minute. He was pleasant and professional and competent. I thanked him and told him that people should be helped in the order they come in and when the older woman walked up, I told her same thing. She “apologized”, then asked me if I accepted her apology (am I at a therapist or FedEx?!) I told her no, thanked the young man who helped me and left but as I was walking out the door, someone laughed or made a dismissive noise. I’m guessing her. Really really poor customer service protocol and execution. Then the cherry on top: rudeness. Someone needs some customer training.
• EM

  EMMANUEL MATTHEWS

  Jul 25, 2026
  5.0
  It was not that easy to find because of the location in the Mall. However, once it was found the service was impeccable. I would definitely recommend this location.
• CX

  Charles Xiong

  Jun 25, 2026
  5.0
  Writing this review because I was surprised to see Josiah mentioned negatively twice. Had this young man help me with a flat rate shipment. Told him that it was my first time shipping flat rate with fedex and he was very polite and patient to walk me through. My packaged needed to be weighed but there was somebody's golf club on the scale. Josiah carefully moved it as not to damage the clubs accidentally. It's rare to find people willing to work with care and good attitude. Very impressed.
• RL

  Roger Luo

  Jun 22, 2026
  5.0
  I had a fantastic experience at this location thanks to the Store Manager, Jenn. After a Canadian passport photo I had taken here previously was rejected by the government for strict lighting requirements, Jenn stepped in to resolve the issue with incredible patience and professionalism. She listened carefully, agreed to redo the photos, and even covered the international reshipping fee to make things right. She personally retook the photos three times to ensure they were 100% compliant and handled the shipping package with absolute care. Outstanding customer service—highly recommend this store for your shipping and passport needs!
• JM

  Jack McCourt

  Jun 15, 2026
  5.0
  Next Level Customer Service!!! Fast…Friendly…Efficient! On Time Delivery 📦