UK
Urvashi Khashu
2 days ago
Came here for a walmart dropoff and was disappointed by the staff member. He was talking to me as if I work and fedex and should know everything about how their scanning machine works. Don’t understand why people treat customers as if the customer is supposed to know everything about the store (even if its a self dropoff) . Most of those machines are not user friendly; and as a customer I would expect the staff to help me.
So yeah I am never coming back to fedex or ordering from walmart because they offer fedex returns only.
Shame shame shame and also booooo for expecting the customer to your job
Such a pleasant experience! Zion was incredibly helpful and went above and beyond to help me repackage my box and figure out the best way to ship it so it would arrive as quickly as possible. He even helped me save a couple of dollars in the process. Really appreciated his kindness, patience, and great customer service. Thank you, Zion!
Dont recommend this location. Both the regular staff and especially the manager are very rude. There is no consistency in policy since the last 3 times they either didnt ask for my ID or they took a look at my virtual ID and I had zero issue until today 8/17/2026. On top of that the pricing is inconsistent as well since I am sending out two posters to Texas and online priced it at $12 and in store was over $18. When I asked the manager he said thats the online price. This is in store pricing, its different. That make zero sense since its literally the same information. You can tell they hate their job and do not want to even try to be fake nice to customer.
I was just in this shop and the man at the counter would not accept my package bc one corner was not properly taped. It would have cost him nothing to give me tiny piece of tape for the corner that was not tapped but he told me he would charge me. He then proceeded to try to rush me out of the store while I was still putting my package away. I walked for 30 minutes in the heat to this location. To be treated in this way is very disappointing and I will choose to avoid using FedEx at all costs moving forward.
TY
Tracey Young
Jul 23, 2026
⭐⭐⭐⭐⭐
Excellent customer experience! The staff at this FedEx location are knowledgeable, friendly, and truly willing to go above and beyond to help.
We experienced this firsthand yesterday when we were trying to return two large boxes. We didn’t have the appropriate shipping labels needed to return the items without having to pay for shipping ourselves. Instead of simply turning us away, the staff jumped right in and helped us figure out the correct process to make sure both boxes were properly labeled and could be tracked.
One particularly sweet young woman even gave me fedex email so I could forward the seller’s shipping label to her in real time. She was incredibly helpful and made the entire process so much easier.
What could have been a very frustrating experience turned into a pleasant one because of their patience, professionalism, and willingness to help. We just wanted to take a moment to say thank you and let the team know how much we truly appreciate the excellent service they provide. It makes a difference!