The UPS Store

Reviews

• DC

  Deb Charette

  May 28, 2026
  5.0
  I was totally overwhelmed with an Amazon return at the UPS Store at the Jackson location involving several gowns and multiple emails containing QR Codes. Initially, I waited in line to get up to the counter, and the young man who assisted me became somewhat frustrated with my inability to provide the QR Codes associated with each gown, which heightened my frustration level. I literally got out of line and went back to the store to try on my own to match up the QR Codes to each gown. I also needed to calm my frustration level down considerably! Then, I went back in a long line again and made my way up to the counter for a 2nd time. This time, my saving grace was being assisted by ANGIE, who went out of her way to offer respectful & patient assistance. Had it not been for her, I truly think I would have left the store in tears, concerned that a significant refund due to me would not have gone through accurately. No words could have expressed my gratitude to Angie for being my earthly angel in that moment!
• ML

  M Lunger

  May 19, 2026
  1.0
  Looking for bad service this is your place. Walked in at 6:28 and told me i can't take it any more. I am here every day with over 50 to a 100 packages and only had 4 with stickers ready to go and he didn't want to take it.
• DY

  Diane Yusko

  Apr 19, 2026
  5.0
  Always good service, and conveniently located at the intersection of Bennetts Mills and County Line Roads. Opens at 8 and the staff are nice.
• RW

  Rony Winestone

  Mar 29, 2026
  5.0
  This this place sees a lot of traffic and they're always so kind and so helpful and always with a smile best UPS store ever. If I could give them more than five stars I would.
• LR

  Luz Roldan

  Mar 24, 2026
  1.0
  Buenas Tardes si desean ir a un buen servicio y una buena actitud no vayan a ese lugar porque hay un sr mayor con una mala actitud🤦🏻‍♀️