The UPS Store

Reseñas

• MS

  M S

  May 27, 2026
  1.0
  Absolutely horrific customer service. They lost a package shipped from their store, explicitly told me to email them to start a claim, and then completely ghosted my emails for an entire month. When I called today to ask for a status update, the employee got annoyed that I asked him to look into it and hung up on me. Total lack of professionalism. Avoid this location at all costs."
• SH

  Stephanie Hope

  May 22, 2026
  3.0
  Wow returned a cooler and the lady said you need a box that will be 10 dollars I said I thought amarzon you don't need a box just a QR code way too expensive for a box luckily a nice customer said I have a box and tape I was so happy I gave her a hug such a great woman she saved me a trip and now I can get my money back soon for the cooler.
• SD

  Silvia Deitelbaum

  May 12, 2026
  5.0
  Very friendly and professional. Everyone that’s an amazing job.Zac is funny and bring excellent customer service. Love EHT store
• EM

  Erika Martyn

  May 8, 2026
  5.0
  On 5/7, I had to express ship a care package to my sister for Mother’s Day. Her husband is out in the seas serving our country. They made sure my package got to her on time. After I left, I received a call that the driver wasn’t coming back for the day and that they covered the charge for a one day delivery. I do not give reviews, but the male and female who helped me deserves such recognition for service recovery and taking care of their local customers. They both have such great upbeat personalities even when it was the end of the day for the store! Thank you very much!
• CN

  Chirly nuckols

  May 7, 2026
  1.0
  “I dropped off a lightweight poster tube under 1 pound, but the receipt incorrectly showed nearly 16 pounds, causing extra shipping charges through eBay. When I asked for help, the manager was dismissive and unwilling to investigate the obvious weight error.”