Advance Auto Parts

Reseñas

• GD

  Gabriela Diaz

  Sep 3, 2026
  5.0
  Visited this AAP location with my husband for a new car battery and he had to change it on the spot in the parking lot. Oliver was kind and accommodating; He checked in on us and made sure we had everything we needed for the job. Sometimes in a frustrating situation like that, a friendly and helpful employee can make all the difference.
• DV

  Daniel Vesque

  Aug 31, 2026
  5.0
  Good staffing.. great help
• SC

  Saketh Chowdary

  Aug 12, 2026
  1.0
  Extremely Disappointed – Poor Customer Service and Warranty Handling I am extremely dissatisfied with my experience at Advance Auto Parts. I went to the store because I had a valid warranty on my parts and expected the employee to at least inspect the parts and properly check whether they were covered under the warranty. Instead, the employee did not even take the time to look at the parts properly or make a reasonable effort to process or verify my warranty claim. What made the experience even worse was his attitude. He was very rude, dismissive, and made me feel as though helping a customer with a warranty issue was an inconvenience. If a customer purchases parts with a warranty, they should be able to expect the store to properly review the issue and clearly explain whether the warranty applies. Simply refusing to help without properly inspecting the parts or addressing the warranty is extremely frustrating and unprofessional. I have purchased from Advance Auto Parts expecting dependable products and customer service, but this experience left me very disappointed. The lack of professionalism, poor communication, and unwillingness to assist with my warranty claim were unacceptable. I hope management takes customer service and warranty concerns more seriously and provides better training on how customers should be treated. Based on this experience, I would be very hesitant to return to this location or recommend it to others.
• SH

  sai harshan

  Aug 12, 2026
  1.0
  The old guy…. advance auto parts, if you are reading my review you must talk to him . He is not only rude but wont do a warranty replacement of the part I purchased through advance autoparts in connecticut. Then i had to go princeton advance auto parts . There they helped me out and replaced all the parts under defect . So the old man in east windsor did not even check if product is damaged or defect and straight on my face he says the product was mot bought under advance auto parts in nj and was bought in some otger region. I dont even want to talk to him , i would never visit that store. Someone must teach them manners.
• JR

  John Reichenberger

  Aug 9, 2026
  1.0
  Completely understaffed on a Sunday morning. Walked out. Found the same thing on Amazon for $6 less. I like to support businesses in person but not when it is poorly managed.