If you do mobile ordering, do not go to this subway. I showed up at 1230 after the app said my sandwich was ready, in which in fact it was not. The lady told me that the customers in line take priority and that they would not be making my sandwich until the line is done. Mind you people kept coming in. I asked the lady what the point of mobile ordering was and then asked for a refund in which they refused to give me a refund because they're not trained on the app.
I waited for for a mobile order and I'm now late for work because of this nonsence it finally took 3 mobile order customers to complain for them to make our sandwiches. I understand you're busy, but don't offer mobile ordering, then. If you refuse to make sandwiches for people that plan to head to order a sandwich then what good is it to do mobile order?
JW
Jennifer Winner
Apr 14, 2026
3.0
Good food
GF
Geoff Ferg
Apr 23, 2022
4.0
Staff was a little too persistent talking about her personal life whilst making me a sandwich
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