Our sandwich artist was amazing! So smiley & kind, made delicious sandwiches for our family & provided laughs 😁🤗
AT
Ashley Tansino
Jun 7, 2026
I hope this reaches the ceo… because I used to run the subway owned by Mel in Berwick and I know that how I was treated by the employee in Lee yesterday was not how subway trains their staff. It was 1:30 in the afternoon on Saturday June 6th… we walked in and there was only one person working so even though I did not get his name I know you can figure out who it was. I excused myself to the bathroom first and my husband ordered… I came out asked for the ham and turkey protein pocket… but is it possible to just get ham on it.,, he said no… I said oh really I can’t just not get the turkey on it he said no… and stared at me… I said ok I’ll still get it… he started making it and immediately put provolone on it without asking…. I said can I get American actually… he visibly got irritated and threw the provolone off the sandwich and angrily put the American on… moved down the line and as I was asking for my sauce(chipotle) he cut me off and said honey mustard and I said can I get chipotle actually and he said no for the 4th time I was trying to get my sub made I was told no…. I was so astonished I very meekly looked at him and said your not going to give me the sauce that I want and again stared straight at me and said no with no other words… my husband said that’s it let’s go before I could get his name or ask who runs that store.
Now of course I want to add some things… number one I left for an hour and half long drive up north too afraid to stop at another subway for lunch… he gave me ptsd so bad…. Number two I usually do not bring race into the situation at all… but my husband mentioned after the fact that those kind of men think women shouldn’t be difficult and it was probably because I was a woman because he had no issue getting his sandwich made the way he wanted.
And number three… if this person continues to work at this location… I will be returning to video my ordering process with him again and I will post that video everywhere. That is not how you work at subway. You suggest the order build but you make the sandwich the way the customer wants especially when it comes to sauce…. That was the most ludicrous thing to lose a customer over but I promise I will be going back to see if he has been spoken to or fired.
Sincerely formerly Ashley Gouin
CC
Crash-Course Cryptozoology
Jun 4, 2026
The guy usually here is fantastic. Always nice and remembers faces!
BP
Bryce Paquette
May 22, 2026
Best subway I’ve been to, never mess anything up and the gentleman that always works there is always very friendly
JB
Jayson Blaisdell
May 8, 2026
I’ve been coming to this Subway regularly for a long time now, and the service is genuinely one of the best experiences I’ve had anywhere. My man who always works the front (it’s like he’s there 24/7) knows me and my order when I walk in. He’s always super friendly, welcoming, and positive, and you can tell he takes pride in what he does. As a UNH student I have a subway on campus, but I still drive to Lee to see one of my buddies who works at subway.
The place is clean, and the atmosphere always feels welcoming. It’s refreshing to go into a sandwich shop and have someone who is genuine behind the counter. I’m sick of highschool kids on their phone and it feels like you are bothering them to order your food. It’s the small things like remembering customers and taking the time to be kind really make a difference, and it keeps me coming back. Easily my favorite Subway location.