Subway

Reseñas

• WD

  William Dolan

  Sep 24, 2026
  1.0
  Idk man I showed up 10 mins after it said my online order was expected. The app told me it was ready, it was not. What is the point of order tracking/placing an order ahead of time if it doesn't work
• SM

  Samantha Martin

  Sep 13, 2026
  1.0
  I’d give zero stars if I could. Went to subway in Epsom on 9/4. I placed an online order for 4 very simple subs for my family. Order was placed about 7pm, and said it would be ready by 7:20pm. I get to subway around 7:20pm. There’s a gentleman waiting in the lobby, the phone is ringing, and some kind of alarm is going off, but no Subway staff in sight. The poor gentleman waiting in the lobby stated he’s been standing there for about 20 minutes, with half of his order made on the counter. The worker apparently went out back and never returned. I decided to go outside to see if she was sitting out back to let her know that there were people in her lobby. Found no one. Waited several minutes and saw no one. Went back outside to let my family know what was going on. Another customer and myself, walked back inside to finally find a very disgruntled worker behind the counter. She immediately said “I’m only doing online orders!” in a very rude tone. I explained that I was waiting on an online order. She rolled her eyes and said “fine, what’s the name?” I told her my name, and she grunted and said “ It’s obviously not ready yet”. I looked at the gentleman who was already waiting, as well as the woman that walked in the door with me, completely shocked at rolling of the eyes, and the attitude that came with the response. She proceeded to meet the gentleman‘s order, then made the order that walked in. Nothing but attitude as if she was being inconvenienced. After about 15 minutes of waiting, She finally gets to my online order. She proceeded to just throw things into the sandwiches without care. She snapped at me “which sauce on this one?” At this point, I had enough of the attitude, and I explained to her that it should be on the receipt with the online order. Another roll of the eyes. My order was made and paid for at 7:45pm. I asked for my receipt, and was told “nope. It didn’t print.” I asked her to print it for me. She completely ignored my request and began making the order that came in behind me. I asked for her name because this was absolutely ridiculous and she wasn’t wearing a name tag. Again, completely ignored me. I grabbed my subs and left. I get home to find that she made everything completely wrong. Didn’t even put cheese on the meatball sub. I have never seen that kind of treatment at a restaurant before. Until that worker is gone, I’m all set with coming back.
• AV

  Ann Visser-Depp

  Sep 12, 2026
  5.0
  Ordered subs to go, made perfectly, fast, and staff was super friendly!
• HP

  Haley Proulx

  Aug 30, 2026
  1.0
  Just went to pick up an online order of 3 subs- only two were in the bag. When I said something the women behind the counter rudely said "well which one is missing?" None were labeled so I had to unwrap both subs to determine which was missing. When I got home 2 of 3 subs were made completely wrong..
• WD

  William Dunn

  Aug 25, 2026
  1.0
  Young girl at the front was completely rude to me. saying “if i’ve ever been to subway I should know how to order” and “we don’t want customers that complain about everything” i hadn’t made one complaint up until that point. This employee made me feel terrible during every step of the interaction while she was the one messing up. I had to question why she was making my sandwich in a way i did not ask for. Completely unimpressed and won’t be returning to this location. I was in not a week ago while a head manager was there and had a great experience. It was the exact opposite this time and I bet she never would have responded the way she did had he been there. I have never walked out of an establishment because of customer service so this is a first. unacceptable way to treat a customer or really anyone and i was just asking for the same sub i’ve ordered from subway for the last 10 years.