BP
Brittany Perdomo
Aug 19, 2026
If I could give this Subway **ZERO stars, I would.**
This happened **Sunday, August 16, 2026, around 8:56 PM.** I ordered the Chicken smashed Avocado sandwich online, but when I arrived, the employee told me they **don’t carry avocado at this location.** Then why is it available to order and pay for online? I asked for extra veggies to make up for the missing avocado, and he basically told me no.
The employee seemed irritated and rude from the beginning, but what really bothered me was the **food safety issue I witnessed.** While preparing our order, **his knife fell on the FLOOR. He picked it up and placed it right back on the cutting board WITHOUT washing or sanitizing it.** Shortly afterward, another customer came in who obviously had no idea the knife had just been on the floor, and **the employee used that same knife on that gentleman’s sandwich!** That was absolutely disgusting and unacceptable.
Our sandwiches were also supposed to be toasted but were barely toasted. Mine was completely drenched in sauce, I never received the extra veggies I requested, and it tasted so bad I couldn't even finish it. I spent **almost $50** on this order.
When he handed me my order, he basically slammed it down. I still tried to handle this reasonably before leaving a review. I called the next day and was told the manager had left to run to the gas station. I called again with no answer and tried calling on **two other days** with no answer.
I gave this location several chances to address my concerns. At this point, I'm leaving this review because customers deserve to know—especially about what I personally witnessed with that knife.
**Almost $50 for missing ingredients, horrible food, rude service, and watching basic food-safety practices be completely ignored. If I could give 0 stars, I absolutely would.**
I have pictures and my receipt if i could post i would!!!