AL
Alecia Langan
May 4, 2018
The worst fast-food experience I've had. The bread was already burnt, but I felt bad they already cut it, so I continued. They put the meat on it and toasted it. I got to the veggies, and the lettuce was browned and the spinnach was dark and wilted. I asked if they had fresh spinach, and they said no. So I politely explained that I didn't want the sandwich (only had meat and bread btw), appologized and went upstairs. I got a roll from Scooters and headed back to my mother's room. The manager of the Subway then showed up when I was walking, and demanded I go back downstairs and take and pay for the sandwich. I told him I was sorry, but didn't want it because of the wilted veggies. He got mad and said he'd call security to make me go downstairs and buy the sandwich. I again told him I didn't want it, more assertive this time. He followed and harrassed me halfway across the hospital before finally gave one last angry comment and stormed off.
Followed, harrassed, and insulted by the Subway manager. The WORST customer service experience I've had.