Ordered vitamin water got just water. Ordered extra bacon got 1 strip... Ordered extra mayo got none. Got tomato didnt order that. Ordered a churro didnt get that.... Just about absolutely everything was wrong.....
Just tried to stop by and front door was locked with no sign. Tried the drive thru thinking maybe they were just taking orders there, submitted our order, and when we got to the window we realized nobody was there.
MS
Mike Schneider
May 17, 2026
Ordered on the app. Arrived 5 minutes before my scheduled pickup time. Guy said he would finish up the current order he was working on. I said no problem and went and sat down. By the time He was done, my pickup time had passed. While he was checking the customer out, a very good looking girl came in. Instead of attending to my order, he then took her order which took almost 10 minutes. He finally starts my order and I ask him why he would take the person that just came in before my order which I placed 20 minutes before, and my completed time had passed. He said he was supposed to take the in-store orders before the online orders, I explained to him that yes it was an online order, but I was actually in the store 5 minutes before her. Her then became very defensive, made my sandwiches, was very rude and just keep telling me to leave - no apology for anything at all. Looking at other reviews it appears there are other similar experiences at this location. Since I eat at least 3 times at other Subways during the week, I would highly recommend you avoid this location. This is the employee.
CZ
Chantal Ziniel
Mar 14, 2022
Ordered on the app on 3/5/22. Everything went through said it would be ready by 11:15am. Showed up at the restaurant at that time and the place was closed that weekend. I figured I must be confused, but sure enough on the app it said sandwich was ready and had been picked up. No one was there. Called the following Monday and was told a manager (Bev) would get back to me and no one has. I’ve tried calling daily since I don’t live in Fargo and no one will pick up. Have emailed subway customer service 3x and no one gets back to me. I just want my money back and this headache over. I understand short staffed but I also know how easy it is to do a refund for an app like that as I also work in a service industry that has orders by app available. Help!!