LK
Landon X Kaitlyn
2 days ago
Fedex is complete trash they don't bother following deliver instructions. If you call the place they won't help you with getting your order despite the delivery drivers going there to pick up the orders to deliver to everybody. The local FedEX workers just want to send you to Indian Customer Service where you can hardly understand them. You'd think by 2026 they would have Customer Service with people that are in the US but guess not. They also tried delivering someone else's package to the wrong address, it wasnt even the right building either!
Clean, friendly staff, good prices. They have literally everything and it never seems crazily busy.
GT
Gary Thompson
Apr 23, 2026
Stopped twice. Once for passport photo. Back again for copies later.
Great staff. They where helpful and friendly.
Nice to see happy people working.
JJ
josetta james
Apr 10, 2026
They are very helpful at this location
KG
Karly Gefroh
Jan 5, 2026
ZERO STARS — Extremely Frustrating Experience
I ordered my Christmas cards through Walmart on December 17, and Walmart/FedEx both agreed they would be delivered on December 24. The cards arrived in Grand Forks on December 22 and were even loaded onto a FedEx vehicle for delivery on December 23 — yet they still were never delivered.
FedEx repeatedly claimed “weather delays,” but based on conditions here and maps in Grand Forks, I only believe that explanation for about four of the days.
On January 1, I emailed and spoke with their AI system, and was assured the cards would arrive the following Friday. No delivery.
I called again and finally reached a real person in Grand Forks (the first gentleman was soooo helpful!!!) I then talked to a women who promised the cards would be delivered on Saturday between 12–4. We live on gravel, but the road has multiple tracks and our yard is fully cleared of snow — there is no reason delivery shouldn’t have happened.
Once again — no delivery.
When I called tonight (Monday), I could only reach AI again, and the only option I was given was to re-route the package to a Dollar General 30 miles away. What a hassle.
I am extremely frustrated with the endless excuses, the lack of accountability, and especially the inability to consistently speak to a real person. The run-around and unreliable information wasted my time and completely ruined the purpose of ordering Christmas cards.
Do NOT recommend FedEx Grand Forks.