Went there on Friday night at 9:41pm and sign said open but doors were locked. Very irritating. Don't lock up before your posted hours. Especially as a chain on a Friday night!
Everything I said regarding my order was met with loud sighs, rolling of the eyes and dirty looks.I left, didn’t want to risk the food coming out of that place, will never go there again
I’m going to start by saying, I haven’t been to subway in years because of the last few times I went, have a bad experience. My new job doesn’t have a lot of food options near buy. I decided it’s been years, it’s not the stores I have been to before, I’ll give subway a try again. Well, shouldn’t have. Went in and the young kid clearly annoyed he had to do work. Told him what I wanted, protein picket deals. I asked for no banana peppers. And he was quick to tell me we can’t swap anything out. I said that’s fine. As I’m about to pay, he tells me he had to switch out the provolone for American. I said, thought you were allowed to swap. He replied I had to because I’m out of provolone. I dont really like American, feel like if there were out, I should get the choice. Asked for a cookie, yeah out of those too. Disappointed I tried, I knew better.
KW
Krystal Wade
May 16, 2025
Absolutely crappy service.
I ordered and selected curbside; pulled up to the delivery zone, marked that I had arrived on the app and waited. I saw a worker sweeping the floors and she looked up and saw me sitting out there waiting.
On the delivery sign it says to call the number when you arrive, so at that point I called. It rang and announced that a voice mailbox had not been set up for that number. As I went inside to get my order, I called the store to see if I could hear the phone ring. It did not ring, they had turned it off.
I asked the worker if they were not doing curbside for a specific reason. She informed me that she was " not aware they were doing curbside at all," so she put my order in the mobile pickup. She acknowledged that she saw the curbside sign outside, but since it came through as "mobile," that's why she put it in the mobile pickup order. Ignore the fact that CURBSIDE was written in bold and capitalized on the receipt.
Bottom line, if you don't like the job, get another one. I'm astonished that an owner would let workers get away with this.