AN
Amanda Noelle
Oct 1, 2025
I usually don't do this, but this was the worst customer service experience. I had to wait behind a woman holding up the line for 10 minutes who was talking on the phone while the cashier lady just stood on her phone and wasn't helping the line of people forming. This was my first time shipping with FedEx and I was having issues with my QR code and printer, which was being extremely complicated for absolutely no reason. When I finally got to the counter, the cashier woman ripped the paper off my package because she said I wasn't allowed, but then rejected the package because it was in a shoebox, wasting my resources and time. Now I have to refund my client's purchase because I can't get the package to send without spending over 20 dollars on the materials they want me to use. I will NEVER use FedEx again. Save your time, money, and energy and ship with USPS or UPS.
RS
Robert Shipman
May 11, 2023
Love this store. They get the job done. Always friendly and kind. And I trust that my package will get to where it's going and I can pick my package with no problem.
They are always so outgoing, cheerful, and overall helpful. Thank you Olivia!
LM
Linda Masseth
May 21, 2020
For some reason Fedex driver can’t find my house. Has delivered the same package to the house above me twice. My house number is in plain site on my house they only need to come down drive one more house. They are the only ones who can’t get my delivery to my house, haven’t had this problem with UPS
RH
Ron Holtrop
Nov 28, 2018
The ladies that the Statesville store are friendly and very helpful. And as for the other two people that are giving bad reviews has nothing to do with the store. It has to do with the delivery of their package. That is a big difference here. Keep up the good work.