Cricket Wireless Authorized Retailer

Reseñas

• TS

  Tyrrell Speight

  Apr 17, 2026
  5.0
  I had an excellent experience at Cricket Wireless in Rocky Mount, NC. The level of customer service truly stood out, and that’s largely thanks to Jacqueline and Tania. Both Jacqueline and Tania demonstrated a high level of professionalism, product knowledge, and genuine care for the customer experience. They took the time to thoroughly explain my options, ensured I understood everything clearly, and made the entire process smooth and stress-free. What really impressed me was their patience and attention to detail—they didn’t rush the interaction and made sure I left confident in my decision. That kind of service is rare and deserves recognition. If you’re visiting this location, I highly recommend asking for Jacqueline or Tania. They set the standard for what great customer service should look like.
• CS

  CHARLES CIPOLLA SR

  Mar 3, 2026
  5.0
  I was in and out very quickly, they were very respectful also, helped me with my phone and the issue I was having at that time was resolved very quickly, no questions asked besides info to get into my account 👍🏼
• DM

  Daniel Mackey

  Aug 15, 2020
  5.0
  Very friendly staff very professional people inside
• CO

  Charles Odom

  Oct 24, 2019
  5.0
  Nicole was super helpful in helping me pick out a new phone. She is really friendly and nice!
• AD

  Albert D.

  Nov 6, 2018
  1.0
  I recently promoted from my $45.00 plan to the 🤔(unlimited data,$80.00 plan)The ( Cricket Wireless manager.. Mont ..) ripped me out of my money in which I only found out by the message from Cricket that I'd used up my data..I contacted the location in Rocky Mount NC,where a polite manager assisted me and explained that the manager hadn't changed my plan,but had charged me an additional$15.00 + $48.00 + $25.00 to activate the joining line + $55.00 and I called customer service and they tell me that I have to pay $11.00 more to correct his mistake.So I waited to hear her apologise for the so called 😒mistake....never came..but I'm going to get my refund.and I will today.