1 star because this employee said bad things at our family for no reason, and she didn't think I speak English, and their co workers were laughing too. I'm not coming here again
TS
Tyrrell Speight
Apr 17, 2026
I had an excellent experience at Cricket Wireless in Rocky Mount, NC. The level of customer service truly stood out, and that’s largely thanks to Jacqueline and Tania.
Both Jacqueline and Tania demonstrated a high level of professionalism, product knowledge, and genuine care for the customer experience. They took the time to thoroughly explain my options, ensured I understood everything clearly, and made the entire process smooth and stress-free.
What really impressed me was their patience and attention to detail—they didn’t rush the interaction and made sure I left confident in my decision. That kind of service is rare and deserves recognition.
If you’re visiting this location, I highly recommend asking for Jacqueline or Tania. They set the standard for what great customer service should look like.
CS
CHARLES CIPOLLA SR
Mar 3, 2026
I was in and out very quickly, they were very respectful also, helped me with my phone and the issue I was having at that time was resolved very quickly, no questions asked besides info to get into my account 👍🏼
AB
Alejandro Barba
Mar 5, 2023
Servicio perfecto mucha amabilidad