No saben donde esta mi paquete y se supone que lo tienen ellos
CC
Chris
5 days ago
1.0
Slow and very rude! A pickup shouldn't take very long...It didn't help that the guy moved up a customer in line that he was buddies with. Definitely not using FedEx for any of my business needs.
CS
Calista Stevens
Sep 21, 2026
5.0
I want to shout out Ashley at the 4301 Atlantic Ave Raleigh location. I needed to update the address on a package that I sent from this location because it was labeled undeliverable after a first attempt. The 800 customer service agents told me I had to return to the Raleigh location and call the 800 number back to update the address since I did not have an account. This information was incorrect! Ashley, however, was very patient and kind and explained how the process worked to update the address. She helped me create an account and even called customer service with me to ensure the address was corrected. Although customer service never picked up while I was in store, I appreciate her going above and beyond to truly make sure I was satisfied with the level of service in store!
FedEx 800 customer service needs some serious adjustments and education.
DD
dgoods55
Sep 12, 2026
5.0
Great customer service!! Got me in & out in less than 3 minutes!!
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Certificado el 27 de septiembre de 2026Yext Knowledge Graph
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