FedEx Office Print & Ship Center

Reseñas

• TB

  Tim Brock

  Sep 16, 2026
  1.0
  I began my day by spending about an hour trying to submit a printing project through the FedEx website for the Hillsborough Street location in Raleigh (Store #1519). The site did not provide an option to upload an Excel spreadsheet for legal-size paper, which meant I couldn’t preview how the two-page document would print. Because of this, I emailed the file directly to the store with all the details needed for the order. When I arrived at the store, I explained the website issue and asked Sharon if she could print the document so I could confirm the final layout. The initial print showed the font was slightly too small, and increasing it from size 11 to 12 would have produced a perfect result. Sharon informed me that she could not (would not) adjust the font on her end and that I would need to do this for her and resend the request. This would have required driving back home, changing the font on the file, then navigating school traffic again, and hoping for a parking spot in an already limited lot. It was clear from her demeanor that I was an inconvenience, and that my business was not worth the 60 seconds of her time it would have taken to make the adjustment. One minute of Sharon’s assistance would have been the difference between a satisfied customer and a frustrated one. I know FedEx has the capability to adjust font size on a CSV/Excel spreadsheet file. It’s straightforward and has been done for me at this same location before. I’ve spent my entire career in customer service, so I understand what good service looks like. Unfortunately, this was not even close.
• AL

  Anna Lane

  Aug 20, 2026
  5.0
  Friendly and knowledgeable staff, I wish I got the name of the employee that helped me because she delivered amazing customer service!
• SR

  soma sekhar reddy

  Aug 9, 2026
  5.0
  I had a great experience shipping an international package through FedEx. The price was much more reasonable than other options I checked, and the service was fast and convenient. A special thanks to Lizzy, who helped me through the entire process. She was very professional, knowledgeable, patient, and excellent at her work. She made the whole international shipping process easy and stress-free. Excellent service overall. Highly recommend this FedEx location, and especially Lizzy for her outstanding customer service!
• SR

  Sinn Ros

  Jul 24, 2026
  5.0
  Brit really took the time out of her morning to just let me know FedEx' services better. She was patient when I was explaining some specifics of my project, and was perceptive enough to take initiative based on my questions to anticipate needs I hadn't even asked about. She's a sweetheart and made my last minute print job great. Thank you!
• JS

  Jayneel Shah

  Jul 23, 2026
  5.0
  They have the best staff working here. Zolanda was so kind and patient with explaining how to do the entire print process, she even left the work she was doing to come and help me.