I walked in on an extremely busy day, I mean these boys were SLAMMED. Still adhered to everything I needed, quick but efficient. Props to you guys, I've worked subway before and can't say I would have done as good under pressure.
AM
Anmol Mullins
May 21, 2024
1.0
I think the Walmart Subway needs to train its employees better. The girl behind the counter was extremely rude. I asked for more dressing for my salad and she responded quite rudely that they cannot do that -I was honestly a little shocked. She said it was unsanitary. I asked what if I hold the bowl and she doesn’t touch it. Her answer was just ‘no we can’t do that.’ She didn’t try to help or come up with a different solution. I asked to speak to her manager. She said her manager wasn’t there and she didn’t appreciate me bringing up her manager. Wow! Worst customer service I have had in a long time. I hardly ever post negative reviews but this was a bit much. Finally my husband suggested she put it in a separate container. If she was actually willing to help we could avoided all that and worked together. Just really bad customer service training. I managed a retail store for many years and I can’t imagine any of my employees acting this way.
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