Carmen Turner: Allstate Insurance

Reseñas

• JV

  Jacinto Vargas

  Feb 24, 2023
  1.0
  Carmen Turner is wonderful when you are looking for insurance, however if you ever want to leave her, that wonderful customer service quickly fades. I have attempted to contact Carmen several times since switching companies via email and calling (leaving voicemails each time) and have yet to receive a response. My cancellation papers were sent out on January 19th so I believe that 5 weeks is plenty of time to respond. She will not be receiving my business again and I advise you not to use her either.
• DT

  D Tran

  Mar 31, 2021
  1.0
  Please Recheck your policy. I was being charge for a Car that was not mine for 6 months in my policy and now im requesting a refund for that this Agency stop communicating with me and ignoring my call and email. I have to block my phone number for them to answer my call. This situation is being dragging for 6 months. I lost Faith in this agency and for everyone want to use this Agency please think twice because they are not on your SIDE.
• RV

  Rakesh Veeramachaneni

  Nov 2, 2018
  1.0
  I called them to see why my policy premium increased without any changes in my driving history from last period to this period. They promised me that they will call back next day with answers. But there is NO CALL BACK. They don’t care about existing customers. Can’t wait to move out from this agency. Other all state agencies are good. Just this one is bad in responding to existing customer issues.
• JE

  Josselyn Elizondo

  Mar 22, 2017
  5.0
  Awesome prices and EXCELLENT CUSTOMER SERVICE and they speak Spanish!!! Carmen, Kara, Maricela and Bianca are always willing to help me at any time !!! I'm very blessed to have them as insurance advisors ! Super highly recommended !!!