Best Western Lumberton

Reseñas

• RD

  Raquel Depaula

  2 days ago
  5.0
  The rooms are extremely nice and clean the blond front desk girl is a sweet heart. This is my second time staying and never disappointed 💕
• WB

  Wallace Bidelspach

  4 days ago
  4.0
  Room was clean and beds comfortable. Electrical wall outlets in room where all broken and barely able to cords or chargers plugged in. Everything kept falling out that you tried to plug in. Breakfast bar was good when the service attendant wasn't hiding from sight 30 minutes at a time in the back kitchen area when everything ran out... No waffle batter, No high octane coffee fix available, no milk or cereal filled when empty, and garbage cans overflowing. Evening clerk at check-in was magnificent. The morning Clerk at check-out acted as though she couldn't be bothered when trying to report the electrical safety issue in the room.
• DW

  DANIELLA WATERHAWK

  Aug 22, 2026
  5.0
  Arrived without a reservation and the front desk customer service person named Lewis was courteous and very helpful. Represented Best Western in the most highest and friendly way. We will stay here again when in the area. Best Western Lewis is a gem.
• MW

  Mindy Welch

  Aug 17, 2026
  1.0
  Y'all whatever you do DON'T STAY HERE they will take your deposite and want give it back like they did me. I have proof but when I call the manager she is never there. You leave a message you'll never get a call back. I thought managers called you back but that one want. When u talk to a representative all they have is excuses and attitudes. The staff is just horrible and rude. GO ACROSS THE STREET ITS ALLOT NICER. This place is a rip off if u want to keep your money go across the street or go to another place to stay. 😡😡
• JC

  J C

  Aug 8, 2026
  1.0
  This place is disgusting & unsafe. Made the mistake of booking a room here for one night with my family after driving nearly 14 hours. I was trying to save a little money since the Lumberton hotel we typically stay at is double the price. HUGE MISTAKE! There were several sketchy people doing & selling drugs in the parking lot. It is a motel-style place with a giant window/shared porch in every guest room. We were initially going to try to stick it out & stay but the room was so dirty! There was layers of dust on every nightstand/bureau in the room, flies hovering around all of the lamps & the sheets smelled of cocoa butter so strongly (which made it obvious they hadn't been changed between guests.) There cherry on top was that "Angel" the housekeeper left a note on the nightstand, likely looking for a tip. It was soo ghetto. The front desk offered another room but I declined, so since I sadly booked through a third-party, I ended up spending just shy of an hour getting my refund. Don't do it to yourself! Go less than a quarter mile away, spend the extra money & get the peace of mind (other place even had police detail, which speaks volumes on the area.)