MQ
Marceline Abadeer (The Vampire Queen)
Jul 5, 2021
PLEASE DO NOT GO HERE!!!
Not only are the staff members ignorant of their own ordering process, but more importantly and scary: I made a mobile order, they claimed to never get it, but still charged my card. I have gone through so many channels including social media and emailing a customer service person on the site with screenshots and video evidence of a phone call of them admitting the situation and sounding confused and untrained, all to get a refund AND IT'S STILL CHARGED ON MY BANK WITH NO REFUND! I gave these people money for NO SANDWICHES! And since no one is responding on social media, or by email, I'm going to have to wait to call my bank and hope they can help me instead!!
HORRIBLE COMPANY and HORRIBLE customer service! You STOLE MY MONEY basically, I paid you guys a lot of money for NOTHING. THIS ISN'T LEGAL! And if my bank can't help me, I'm calling the cops.