Subway

Reseñas

• SS

  S S

  Jul 16, 2026
  1.0
  Dear Subway Team, I’m writing to share a recent experience that I found frustrating and disappointing as a customer. During my visit, I attempted to order the $3.99 special. I was informed that only the standard ingredients included in the promotion could be added, and that any additional items would incur extra charges. I was also told that coupons are not accepted at this location. While I understand that individual franchise owners may set certain policies, this experience felt inconsistent with what many customers have come to expect from Subway locations. Flexibility, customization, and honoring promotions are key parts of the brand experience, and it was surprising to see such strict limitations. I want to emphasize that the staff were polite and apologetic, explaining that these policies were set by ownership. However, these restrictions ultimately impact the customer experience and may discourage repeat visits. I hope this feedback can be taken into consideration. Aligning more closely with customer expectations—especially around promotions, customization, and coupon acceptance—would go a long way in improving overall satisfaction.
• ME

  Manda Elias

  Jun 4, 2026
  1.0
  I would give 0 stars if possible. The owner apparently has something against subway coupons. Placed an order for delivery thru the subway app to get delivered to my husband at work. Placed the order and it went thru. A couple minutes later I get a notification that my order had been canceled. I reached out to the store where I was told the owner canceled my order because she doesnt allow coupons of any kind even through the subway app and that I should receive a refund since they canceled the order. I NEVER GOT A REFUND! 35$ FOR 2 SUBS THAT I NEVER GOT!!!! Called back to the store to find out where the money is and no one could tell me where it was but stated they kept the receipt on their end in case I have any other problems. Ya I do have a problem I never got my money back and never got any food. These subways now days are ridiculous. If you're going to accept app orders then you need to honor the coupons they offer in the app. Period. Its bad customer service when you cancel the order and dont give any food but keep the money. I will be reaching out to subway to file a formal complaint. If I were you id avoid ordering from this subway. Save yourself the trouble.
• AV

  Adrian Valdez

  Jun 3, 2026
  1.0
  This place really sucks the service is deplorable they dont take coupons and they dont do the special like sub of the day.. Plus the black lady the call her the manager has terrible costumer skills
• AA

  Amber

  Jun 1, 2026
  1.0
  Let me start by saying the service was awesome when we went Saturday afternoon BUT the size of a $14-$15 footlong is astronomically small. This lady was legit counting the number of pickles and black olives on the sandwich and I’ pretty sure I was charged for extra because I asked for extra BUT did not even get a normal regular amount of toppings. I’m sharing a picture to show how thin mine was and we got 3 subs for $40.57, my wrist had a larger girth than this sub.
• HH

  Hunter Harden

  May 29, 2026
  1.0
  Same issue as everybody else! This store allows you to place an order with coupons, but will cancel it without calling you or anything about it. Extremely scummy business practices that will be reported to the BBB, and I recommend anyone with this issue to do the same. Keep in mind, they have the ability to not accept coupons through the app! Subways are franchise locations so this store owner should absolutely be ashamed for this bait and switch tactic! The worst part is, the employees were extremely rude and unapologetic about us driving 20 minutes just to be hit with a cancelled order! I would be much more understanding if they had apologized and been polite about it, but they might be just as bad as the owner!