Subway

Reseñas

• LA

  Liz Ann

  Aug 4, 2026
  1.0
  Horrible service. The female that works there is horrendous to customers, it's not my first bad experience with her either. First of all the app would not take my order because I ordered a wrap. So I went to the DT menu, tried to order my wrap, had to repeat it several times, the male and female kept switching out on the speaker for some weird reason, and each time I had to wait because they weren't paying attention. When they finally heard me the third time, the female says "I'm sorry we are out of wraps". Why? Did someone not place the wrap order timely? So I commented that wraps were half their menu and she said I could have whatever bread I wanted. I said I don't usually eat a lot of bread but give me a moment to look at the menu. I decided on a sandwich. What kind of bread do you want? idk what breads to you have? He listed them off, I chose my bread, he asked what kind of cheese I wanted, I said idk what kind do you have I don't see the choices listed on the menu, then the female comes back and says, "I'm sorry maam, cheese doesn't come on that sandwich but you can pay extra for it". This is after about 10 minutes of going back and forth between the two of them. idk if they were playing games or what. But out of frustration I said, "Nevermind, cancel that, I'll just go somewhere else" The female says "Don't come back!" I have NEVER had a restaurant employee say that to me. Wow! I walked in and asked for the name and contact info for a general manager, to the male, he was about to answer me, when the female interjected and yelled, "We don't give out that information". Hmmm... wonder why? She kept her head down with her hat covering her face. And I asked the female her name, neither had a nametag on. She said, "You don't need to worry about my name". I wished her good luck with that. And I then walked out. I'm not sure why this place is still open considering the considerable reviews. I do hope the owners resolve this problem. I'm trying to reach them so this complaint can go to the appropriate people. The female was middle-aged with dark hair and grey throughout. Anyway, she gets what she wants, I will never go back there. Gross!
• WP

  Willis Peele

  Jun 22, 2026
  4.0
  Sub was good, staff was friendly. Out of all chips except regular lays.
• CH

  carolina panthers brandon herbert

  May 15, 2026
  1.0
  If I could give this a half-star or a zero-star rating, I would. I usually go to the Handy Mart Subway, but I decided to go to this one because it was closer. When I got there, they had no customers, and I ordered my food online. They literally were not making any of my order. After about 15 minutes, I asked them if they received it. They said no, but it turns out my ticket was lying on the ground. So then he picked it up, and they still had not started making the order. Once another 15 minutes passed, I noticed they still weren't making it, and then the guy at the counter said, "Oh, there are other orders in front of you." When I got there, they didn't have any orders, and no one was working on anything. In total, I probably was in there for almost an hour waiting on my food, and when I got home, the food was incorrect. I didn't have honey mustard on my sandwich, and they wouldn't make the right substitutions. It was just a terrible experience. I would not recommend coming here, and I will not be back.
• NM

  Nathan McIntosh

  Apr 24, 2026
  5.0
  Ordered two subs last night about 7:30. Both were surprisingly good since this location usually is awful. The kid that made my steak and cheese did an especially good job, please give him kudos. This is in stark contrast to my visit a few months ago when I walked in to get my order from the rack. This woman was sweeping the floor, was probably Nicole judging by a lot of these reviews, and didn't acknowledge me at all.. didn't even look at me. Whoever she was should find a hole to crawl into to live her miserable life in, it nearly made me never return.. because we all know Jersey Mike's is better and the only reason to order Subway instead is their occasional really good deals.
• BM

  Brewer Myers

  Apr 10, 2026
  1.0
  Terrible service from supervisor Nicole Visited the Subway at 600 N Marine Blvd #100, Jacksonville, NC 28540 on. The lady who appeared to be the supervisor, Nicole, was extremely rude the entire time. She refused to let me add sauce to my sandwich even though I specifically asked for it. On top of that, she made a snide comment about another customer outside, saying something like “looks like she’s going to gamble.” It was completely unprofessional and made the whole experience uncomfortable. This is not the kind of service I expect from Subway. Management needs to address this.